Customer Care

At Create Pretty Things, your happiness matters to me. Whether you’re shopping for handmade decor or browsing for inspiration, I want you to feel confident, supported, and completely delighted with your experience. I strive for customer satisfaction.

 

💌 Need Help?

If you have questions about your order, a product, or anything else, don’t hesitate to reach out! I personally respond to all inquiries as soon as possible.

📧 Email: hello@createprettythings.com
🕐 I typically respond within 1–2 business days.

 

🛍️ Product Information
All items in my shop are handcrafted with love, using high-quality materials and Chalk Couture products. Slight variations and imperfections are part of the charm and uniqueness of handmade decor.

📦 Shipping

     

    • Orders ship within 3–5 business days unless otherwise stated.

    • You’ll receive tracking information once your order is on the way.

    • Shipping is currently available within the U.S.

💳 Payments

I accept all major credit cards and secure payment options. Your personal information is protected and never shared.

🔁 Returns & Exchanges

Due to the handmade nature of my products, all sales are final.
However, if something arrives damaged or isn’t quite right, please contact me within 3 days of delivery so I can make it right. Your satisfaction is my priority.

🤝 Your Trust Means Everything

I’m here to make your shopping experience as joyful and stress-free as possible. Thank you for supporting my small business and choosing handmade. You’re helping me do what I love every day!

Satisfied